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Frequently Asked Questions

Absolutely! All shipping rates are calculated at checkout.

Wall Art/Prints:

(Based on the Royal Mail & International courier rates)

United Kingdom:

Shipping Rates:

Delivery Cost:

Estimated Delivery Time:

Flat Rate

£4.50

2-5 working days

Priorty Rate

£20

Next working day

£100+

Free

2-5 working days

 

Ireland:

Shipping Rates:

Delivery Cost:

Estimated Delivery Time:

Flat Rate

£10.50

7-14 working days

 

USA:

Order Amount:

Delivery Cost:

Estimated Delivery Time:

Flat rate

£20

10-20 working days

 

Europe – Zone 1: 

France, Denmark, Germany, and Monaco 

Order Amount:

Delivery Cost:

Estimated Delivery Time:

Flat Rate

£15

8-14 working days

 

Europe – Zone 2: 

Austria, Belgium, Bulgaria, Croatia, Cyrus, Czech Republic, Estonia, Finland, Greece, Hungry, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden

Order Amount:

Delivery Cost:

Estimated Delivery Time:

Flat rate

£15

8-14 working days

 

Europe – Zone 3: 

Armenia, Belarus, Bosnia & Heriongia, Georgia, Greenland, Moldova, Montenegro, Norway, Russia, San morina, Serbia, Switzerland, Turkey and Ukraine  

Order Amount:

Delivery Cost:

Estimated Delivery Time:

Flat Rate

£20

8-14 working days

 

Rest of the World:

Order Amount:

Delivery Cost:

Estimated Delivery Time:

Flat Rate

£25

10-25 working days

 

Greeting Cards:

(Based on the Royal Mail rates)

Location:

Delivery Cost:

Estimated Delivery Time:

UK – Flat Rate

UK – Priority

£2.50

£20

2-5 working days

Next working day

International

£12.99

8-25 working days

 

Merchandise:

Please refer to Rebubble’s delivery information here

Please note that orders are exclusively handled during regular business days, excluding weekends and public holidays in each respective country. Delivery times are generally approximate, particularly during periods of higher demand. If your order experiences a delay in customs, please reach out to me via our contact page, and I will make every effort to assist with the matter.

Prints:

A5: 210mm x 148mm (14.8 x 21 cm)

A4: 297mm x 210mm or 216 x 303mm 

A3: 420mm x 297mm or 303 x 426mm

A2: 594mm x 420mm (42 x 59.4 cm)

A1: 840mm x 594mm (59.4 x 84.1 cm)

A0: 1189mm x 840mm (84.1 x 118.9 cm)

 

Greeting Cards:

A6: 105 mm x 148 mm or 4.1 inches x 5.8 inches

A5: 148 mm x 210 mm or 5.8 inches x 8.3 inches

Prints & Greeting Cards:

All orders are tracked and signed!

Once I have received the tracking number I will email the tracking number once dispatched.

 

Merchandise:

Please refer to Rebubble’s delivery information here

Yes, there is an option before checkout to add a gift message when you place an order. I then create a little gift message card which will be added to the parcel.

Please note that we cannot offer a gift message option for merchandise as this is shipped from Redbubble directly. However, Redbubble does offer this option, please refer here 

As soon as the order has been shipped, you will receive a dispatched email. If you have not received the dispatch email –  please contact us.

Please note that I am not responsible for dispatch emails from Redbubble. Please refer to Redbubble’s information here

We do offer custom prints. If you have an exciting idea and would love us to design you some custom artwork, please see our listing for personalized custom designs

Please note that custom prints take a bit longer to create so I offer a limited amount of customs each month. If the listing is sold out, please check back on the 1st of each month. You can also contact me, if you need a custom urgently.

Please allow for 5-7 days for custom prints to be designed, and shipped.

Prints:

All of our prints are professionally printed by our printing team with high-quality C-Type printing on Lustre Kodak paper. This gives the prints vibrant colors and makes the art more durable: 

  • Weight: 255 gsm
  • Finish: Semi-Gloss
  • Paper Tone: White
  • Texture: Smooth

 

Greeting Cards:

All of our greeting cards are professionally printed at the Retro-ish HQ with high-quality inkjet printing on Matt Photo Paper. 

  • Weight: 300 gsm
  • Finish: Matt
  • Paper Tone: White
  • Texture: Smooth

All prints come without frames. However, we are in the process of adding frames to the website very soon!

Yes, we can also customize any of our original prints to a different color scheme, or style. Contact me and I will try my best to accommodate you.

Everything sold on this site is illustrated & designed by Shannon Coelho

Due to the many selections of items available on my website, please note that products are dispatched from my many partnered fulfillment centers. This means that your order could arrive separately or in many parcels.

Prints: dispatched by my Printing Company Team based London, UK.

Merchandise: dispatched from the Redbubble Team based in Australia & USA. Please refer to their product information here

Greeting Cards: dispatched from Retro-ish HQ based in Brighton, UK.

Prints & Greeting Cards: 

You have a 14-day window from the date of item(s) delivery to initiate returns and exchanges. To initiate a return, please get in touch via contact page, and we will provide you with a return address. Please be aware that we do not currently provide prepaid return labels, so you are responsible for arranging and covering the shipping costs for the return. We strongly recommend opting for a tracked shipping service when sending the return.

Please ensure your package is marked correctly with your full name and order number when you send it back. The item must be returned in its original, undamaged condition. Once we have received your package, we will promptly process your refund.

Please note that custom orders are exempt from our refund and exchange policy.

Merchandise:

Please note that I am not responsible for returns, exchanges or cancellations from Redbubble. Please refer to Redbubble’s information here

Please allow for 3-5 processing days for all orders. This may increase during busy periods.

Prints:

A5-A0 prints are printed and shipped within 2-5 business days. However, please allow for 5-7 days for bigger printed and framed items for delivery. 

 

Greeting Cards: 

All cards are printed and shipped with in 3-5 business days with Royal Mail.

 

Estimated delivery time for Prints & Greeting Cards:

UK: 2-5 working days

EU: 8-14 working days

USA: 10-20 working days

Ireland: 8-14 working days

Rest of the World: 10-25 working days

 

Merchandise:

Please refer to Redbuble’s shipping process here as this could be different for each country and item purchased.

Please note that during the busy festive period delivery can take a bit longer so please order early to avoid disappointment.

Prints: 

A5-A4 are packaged in a biodegradable bag for protection from the elements and placed in a hard-back envelope.

A3-A0 are rolled into a postal tube due to size.

 

Greeting Cards:

Cards are packaged in an envelope and biodegradable bag for protection from the elements and then placed in a hardback envelope.

 

Merchandise: 

Please refer to Redbubble’s shipping information here

We do our best to make sure all our orders arrive safely and in perfect condition. However if your package does arrive damaged, please contact us with your order number and photos of the damage and we’ll get back to you ASAP.

Please note that I can only sort out Prints and Greeting Card orders.

For merchandise please refer to Rebubble’s return policy here.

If you would like to exchange an item, please follow the returns process and then make a new order for the correct item.

Due to our prints and greeting cards being made to order, means the information is automatically sent and processed by our printing team. If you decide you would like to cancel your order, please contact us and we’ll try our best to cancel your order before it reaches our printing team. If it’s too late please refer to the returns process.

For merchandise, please refer to Rebubbles exchanges, and cancellations policy’s here.